1 Select your desired apartment and period and number of people .
2 Then you have the options and RESERVE and BOOK.
3 If you choose RESERVE, the apartment will stay reserved for you for 48 hours. Meanwhile we can tak about any further questions. You will receive a confirmation about the availability of the apartment.
4 If you choose BOOK, you can select the desired payment method and bring the payment on the way .
5 After the receipt of payment we will close the rental contract with the owner and we confirm your booking. The contract between you and us will be concluded with this confirmation.
6 If the apartment is no longer available, you will receive an offer for an at least equivalent apartment for the same price. Alternatively, you can cancel the contract and get your deposit refunded without penalty.
7 By accepting the booking, the full rental price (minus the already paid deposit) is due for payment. You will receive an invoice for the payment amount and you can pay via the available payment methods.
8 The statutory 14-day right of withdrawal in distance contracts, according to the Civil Code , § 312 b Paragraph 3 shall not apply to contracts for the supply of services in the areas of accommodation and transport. A cancellation of your booking is therefore excluded.
Nevertheless COPA BRASIL grants on a voluntary basis a right of withdrawal, which shall apply until we confirmed to you the conclusion of the rental!
9 The confirmation of your booking may take up to ten days to complete because contacting the owner in Brazil, contract signature, payment processing and confirmation by the owner across the continents may take a little longer than usual.
10 YOUR BENEFIT: You close the rental contract directly with us ( according to German law and payment processing in Germany) . This provides you with the maximum of safety.
If you have any questions, please don’t hesitate to contact us personally by phone and by email .